This policy is effective as of 11th November 2022
At NJMeds, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our platform to order medicines or access health-related services. By using our services, you agree to the terms described here.
We collect the information you provide directly, such as when you register, place orders, or contact support. This includes:
Name, email address, phone number, and delivery address
Order history, prescription uploads, and payment details
Health-related information voluntarily provided
We collect technical data automatically through cookies and analytics tools, such as:
IP address, browser type, and device information
Pages viewed and actions taken on the site
Session timestamps and referral sources
When you leave feedback, upload prescriptions, or communicate via chat or email, we store and protect your messages securely to provide better service.
We may receive information from healthcare partners, logistics providers, or third-party authentication tools (e.g., OTP services) to complete transactions or enhance security.
We classify data into personally identifiable information (PII), health-related data (voluntarily submitted), and anonymous usage statistics.
Your data is used to:
Fulfill and track your orders
Communicate order updates, offers, and support
Improve platform functionality and user experience
Details provided in emails or contact forms are used solely for responding to your queries or resolving your issues.
Prices listed include applicable taxes unless stated otherwise.
All billing is processed securely via third-party gateways.
NJMeds does not knowingly collect personal data from individuals under 18. If we learn that we have collected such data, we will delete it promptly.
We do not sell your personal data. We may share limited data with partners (such as courier and payment services) only as necessary to complete your transactions or as required by law.
We implement industry-standard encryption and access controls to protect your personal data from unauthorized access, disclosure, or misuse.
We may update this policy to reflect changes in technology, regulation, or our practices. All changes will be posted here with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at support@njmeds.com